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Career Crossroads (Click Here for Video)

Career Crossroads is a shared time vocational program, offering students the opportunity to explore and prepare for careers in Sales and Customer Service, or Hospitality and Food Service. Students engage in classroom, project-based and community-based learning experiences. A focus of Career Crossroads is preparing students to acquire independence and the “soft skills” required for workplace success: communication, enthusiasm and attitude, teamwork, networking, problem-solving, critical thinking, and professionalism. Students in the morning program are ages 18-21. Students attending the afternoon program are in grades 11 and 12 and attend their local high school in the morning.

 

Hospitality & Food Service

The course of study includes:

  • Developing specific skills related to food service and preparation including

               planning, costing, preparation, serving, storage, and quality control.

  • Understanding, demonstrating, and applying principles of food safety and sanitation.
  • Developing an understanding of the industry and workplace.
  • Developing knife skills.

 

A unique partnership with Chartwells, our on-campus dining

service provider, provides students the opportunity to participate in

individualized internships. Our Chartwells/Career Crossroads team

received the “Compass in the Community” award for program excellence.

Students also manage the day to day operations of the Café @540 Kiosk

and the Crossroads Café.

 

Sales & Customer Service

The course of Study includes:

  • Understanding customer service and sales techniques.
  • Using listening and questions to deliver excellent customer service.
  • Maintaining a positive attitude with customers.
  • Developing the ability to merchandise, sell, and promote products.
  • Demonstrating cash-handling skills.

 

A unique component of the program, Crossroads Corner Gift

Shop, allows students to work in a dynamic retail setting, and

provide opportunities for hands-on experience in marketing,

merchandising, inventory, and customer service. Students also

manage Career Express a door to door Dry Cleaning pick-up

and delivery service.